These Terms of Use govern your access to and usage of our website, including all page content, product browsing, order placement, user interaction, and all related site services. By visiting, browsing, registering, or placing orders on our website, you agree to fully comply with and accept all terms and conditions listed below. If you do not agree with any part of these terms, please discontinue using our website and services immediately.
1. Website Usage Overview
This website is operated and maintained to provide customers with home pest control product display, product consultation, online ordering, and after-sales service support. All content and functions on the site are designed for personal, non-commercial, and household use only. Users are permitted to browse product information, view site content, place retail orders, and access official support services in accordance with standardized usage rules.
We reserve the right to modify, update, optimize, or adjust website content, page layout, product information, service functions, and platform rules at any time without prior notice. All updated content and terms will take effect once published on the official website. Continued use of the website after updates constitutes your recognition and acceptance of the latest terms.
2. User Eligibility
Users who access and use this website must be of legal age in their respective regions or use the website under the supervision of legal guardians. All users guarantee that all personal information submitted during browsing and ordering is true, accurate, valid, and complete. You are solely responsible for all behaviors generated under your personal access and order information.
You agree not to use our website for any illegal, improper, unauthorized, or non-compliant behaviors. This includes but is not limited to malicious interference with website operation, improper data collection, fake order submission, fraudulent behavior, and any operation that may damage the normal operation of the website or infringe on the rights and interests of our brand and other users.
3. Intellectual Property Rights
All content displayed on this website is protected by relevant intellectual property rules, including product pictures, text descriptions, brand logos, page design, graphic elements, copywriting content, and all original website content. All intellectual property rights belong exclusively to our brand.
Users are only allowed to browse and view website content for personal shopping reference. No individual or organization may copy, reproduce, modify, disseminate, resell, extract, or commercially use any website content without our explicit official authorization. Any unauthorized commercial use or infringement behavior will be held accountable correspondingly.
4. Product Information and Pricing Rules
We strive to ensure that all product information, pictures, parameters, introductions, and functional descriptions displayed on the website are accurate and complete. We continuously optimize product content to provide users with clear and true product display information. However, minor visual differences caused by display devices, screen resolution, or manual shooting angles do not affect product function and quality, and shall not be regarded as inconsistent product description.
All product prices on the website are uniformly settled in USD. The displayed price is the final transaction price of the product. Our website provides global free shipping service for all products, and we independently undertake all tariffs and customs-related expenses generated during international transportation. No additional hidden fees will be charged to users.
5. Order and Service Rules
After the user successfully places and pays for an order, we will complete order processing and shipment within the standard shipment cycle. All orders will be delivered through stable international logistics channels to ensure users can receive products within the conventional delivery cycle. We provide real-time logistics tracking services for all orders to ensure transparent and visible transportation progress.
We support standardized after-sales service rules for all purchased products. Users can apply for product returns within the effective return period in accordance with our after-sales policy. After the returned products pass inspection and verification, we will complete the refund settlement within the standard refund cycle. All after-sales services are implemented in accordance with the official policies published on the website.
6. User Behavior Restrictions
When using our website, users shall not carry out any behaviors that interfere with the normal operation of the platform. This includes but is not limited to using plug-ins, programs, or illegal tools to crawl website data, maliciously brushing orders, repeatedly submitting invalid applications, interfering with network security, and releasing false, illegal, insulting, or infringing information on the platform.
We reserve the right to restrict access, suspend service, or cancel unqualified orders for any user behavior that violates usage terms or endangers website security and normal operation.
7. Website Maintenance and Service Interruption
We may conduct regular system maintenance, function upgrade, page optimization, and technical debugging on the website. During the maintenance period, partial website functions may be temporarily unavailable or unstable. We will try our best to reduce the impact of maintenance on user browsing and ordering experience.
We are not responsible for temporary service interruption or access failure caused by objective factors including network failure, regional network restrictions, third-party platform exceptions, and force majeure factors.
8. Third-Party Service Instructions
Our website may involve third-party service channels including payment service providers and logistics service providers. All third-party services are independently operated and managed by corresponding professional institutions. We only provide docking channels and do not assume direct responsibility for the service experience generated by third-party platforms.
Users need to abide by the usage terms of corresponding third-party platforms when using third-party services such as payment and logistics inquiry.
9. Disclaimer
Our website provides all contents and services based on existing technical and business conditions. We guarantee the normal operation of basic browsing, ordering and after-sales functions, but do not promise that the website will be completely error-free, uninterrupted, or fully compatible with all access devices and browsers.
We are not liable for any indirect loss, accidental loss, or non-economic loss caused by user’s improper operation, unauthorized use, or objective network environment factors.
10. Term Update and Interpretation
We reserve the right to update and revise these Terms of Use at any time according to business development, service upgrade and industry standard changes. The latest updated terms will be displayed on this page and take effect automatically after publication. Continued use of the website after updates means you fully accept the revised terms.
11. Contact Us
If you have any questions, doubts, or suggestions regarding these Terms of Use, website usage rules, product services, or related policies, please contact our official customer support team through the Contact Us page on our website. We will provide professional and timely replies and solutions.
